Talk to us
Use this form if you have questions, concerns or to let us know if you are interested in scheduling a party or consultation. We are currently servicing the following areas: Phoenix metro, Tucson, and Dubuque, IA.
At Bust'DD, we are very passionate about proper fit and feel that you will never be truly satisfied with your bra wardrobe until you've had a personalized and professional fitting. We know that your satisfaction will be just as much dependent on proper fit as it will be on the quality of the bras.
We encourage you to send us a message to schedule your personal fitting (or host a Get Bust'DD party for some extra savings) and we can ensure you love your bras!
A Get Bust'DD party involves gathering some of your friends and/or family together so they can all get professionally fitted. As a thank you for hosting the event, you will enjoy a discount off that day's purchases. The higher the total sales from your party, the larger the discount! Please note that the ideal number of attendees is generally about 7-10 women. Simply send us a message or book your event for more details!
Take it Home, Try it On: we care about the standards of our products and your satisfaction. We understand if you are at all unsatisfied with your purchase we’ve made the return process simple.
Simply send us an email and we'll coordinate your return. At this time we do not have a returns account so we'll work with you to either send it back or have it picked up.
Returns or exchanges made within 45 days of purchase are graciously accepted. Returned or exchanged merchandise must be unworn and unwashed with original tags attached. Returns will be credited back to the original form of payment. Returns exceeding 45 days of purchase will be refunded at the current selling rate in the form of merchandise credit.
Should you experience a defective product, you will have 45 days to receive a full refund credited back to the original form of payment.
Please note that clearance merchandise is considered final sale.
We are committed to selling only brand-new, pristine items. So, for the peace of mind and health of all our customers, we reserve the right to refuse returns on items that may not meet hygiene and health regulations.
Lastly, we reserve the right to limit the number of exchanges among our non-fitted customers (non-members) when exchanges are due to size and fit. We want our customers to love their bras, so if you are experiencing frustration with fit, please reach out to us for assistance and we'll work with you to find a better size or style to suit your needs.
What does it mean to be a Bust'DD member? Let's start with the benefits.
First, exclusive access to sales and specials! Most of our incredible deals will be reserved for our members.
Second, better chances of getting the right fit the first time. Bra sizes vary by brand, type and style. This variation happens even within a brand. Our members' orders are reviewed to see if any size adjustments need to be made based on the fit of the bra ordered.
Finally, unlimited exchanges. Although we do our best to ensure your bra will fit, it's not a perfect system. So if you are exchanging to correct for size, don't fret, we'll work with you until it's right!
Sounds good; how do I become a member?
If you live in the Phoenix metro area (some Tucson residents as well) simply schedule a personal fitting or bra party. We will measure and fit you. It's important that we try some bras on you to see how they fit. Bra fitting is an art and we'll be sure to note what works best for you.
If you do not live in this area we simply ask you to do a few things. First, watch the bra calculator video and read the how to measure instructions. Proceed to either measure yourself or have a friend or family member help out.
Next, take 2 photos. Don't worry, you can be fully clothed! We ask that you do wear something tighter fitting. A tank or camisole works well. They should be at least from the waist up. Take one front on and one profile. Why do we ask for this? Measurements can be incorrect or simply misleading, especially when it comes to the top measurement. Kim and Laura have developed a trained eye and may decide to recommend alternative sizing based on your images.
Finally, send your measurements in the message box above. We will respond back asking for the photos. At that point we will let you know what size we believe will work best for you and recommend some bras. You may wish to tell us what you are looking for in your bra (extra side support, fuller coverage, etc.).
Once we nail down your size, we'll make note and ensure future purchases are more seamless by potentially altering the size (our sports and strapless bras are good examples of ones we almost always change the size to ensure best fit).
But I'm not Busty!
Although we focus on larger cup sizes, we offer nearly any bra size imaginable, including AA-C cups. You may be surprised by your true size after a fitting with us.
What makes Bust'DD different?
We don't try to use a computer program to fit you and we aren't a big box store that offers you virtually no service. What we offer are personal, accurate fittings based on a European fitting method that leads to a superior fit. Our current lines of bras offer sizes most stores don't carry, along with quality and affordable prices.
How long will my order take?
The time your order will take to process can be from just a few days up to a few weeks. Please note that because we are a small company, we do not have every size of every style and color in stock. We do place orders with our vendors every other week. Once we have your order in stock, it will be shipped to you within a few days.
How do I track my order?
If a tracking number is available, we'll send you the tracking number and carrier after it ships. Please note there are time when tracking may not be available.
What are my delivery options?
If you are ordering from a party that was hosted by someone you know, we'll ship all items free of charge directly to your hostess. If you prefer, we can ship your items directly to you for a cost of $7.99.